One framework for the building service

Total facilities management

Coordinate multiple service lines through a clear plan for delivery, supplier responsibilities and reporting.

Coordination with accountable delivery.

A facilities programme can span cleaning, reception, maintenance and specialist contractors. SYREX brings those workstreams into a service framework shaped around the property or portfolio, with defined ownership for the work and the decisions needed from the client.

01

See the service together

Bring included tasks, suppliers and schedules into one understandable operating view.

02

Keep responsibility clear

Define who delivers, who authorises changes and how an issue moves to the right specialist.

03

Review performance usefully

Connect quality checks, completed work and open actions with the agreed service specification.

The specialist detail

Build the framework around the operation.

01

The portfolio

List sites, service lines, existing suppliers and the information required at building and portfolio level. Keep local conditions visible within the wider framework.

02

The operating model

Define mobilisation, service responsibilities, access and the authority to approve extra work. Identify the contact for each workstream and its specialist dependencies.

03

The performance review

Use the specification, inspections, completed tasks and open actions to review delivery. Changing occupancy or assets may require a change to the service plan.

Define these in the proposal
  • Site and service matrix
  • Supplier and responsibility model
  • Reporting and action framework
  • Planned service reviews
What we plan with you

From the discussion
to the delivery.

Total facilities management needs more than a single invoice. The plan should identify included locations and service lines, interfaces with retained suppliers, reporting expectations and the limits of authority. Each specialist system retains an appropriate technical owner. For BMS and building controls, the Technologies division provides the technical service route.

The delivery conversation
  • Property and service-scope review
  • Supplier and responsibility schedule
  • Mobilisation and access plan
  • Planned and responsive work coordination
  • Performance reporting and action review
  • Service-change and improvement process
Before we talk

Useful answers.

Have a specific site or building in mind? Start with a conversation.

Talk to the team
Can the framework cover more than one site?

Portfolio requirements can be discussed around the locations, service mix, access and reporting needed. A consistent framework can still allow site-specific tasks.

Can existing suppliers remain involved?

Retained-supplier responsibilities can be incorporated where that is the agreed model. Access, information and escalation need to be defined.

SYREX Facilities

Discuss a facilities programme.

Tell us the location, the task and the timescale. We’ll connect you with the relevant team.

Discuss your requirement
Across SYREX Group

Partners, memberships
& affiliations.

Johnson Controls
IPSA Corporate Member
BSIA Probationary Member
SafeContractor Approved
RISQS Verified
Jola Certified Partner — 5+ Years
Dahua Technology Integrator Partner

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